IT Helpdesk (M/F)
Job Description

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Location: Teleperformance Prishtina
Job Type: Full-Time
Starting Date: December 2021
Salary: Highly competitive
Job Position: IT Helpdesk (M/F)

Teleperformance is the world’s largest customer service company that offers outstanding career opportunities.  Our team has more than 320,000 colleagues in 80 countries and has a tradition of 40 years. Teleperformance is listed on the Euronext-Paris Stock Exchange, signed by United Nations Global Compact and certified by Great Place to Work®.

Job Overview:  The IT Helpdesk support specialists have a key function in the organization. They provide providing technical assistance and support related to computer systems, hardware, and software. The IT Helpdesk team is responsible for answering queries and addressing system and user issues in a timely and professional manner.


  • Installing and configuring computer hardware, software, systems, networks
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company
  • Setting up accounts for new users
  • Repairing and replacing equipment as necessary
  • Testing new technology

The profile we are looking for:

  • Bachelor’s Degree in computer sciences or relevant
  • Proven experience as an Help Desk Technician or other similar roles
  • Excellent communication skills in English

How to apply?

Apply by clicking the link below and filling out the form, no later than 25th of November 2021.

Only shortlisted candidates will be contacted.

Company Overview
038 52 00 00
Str. Imzot Nikë Prela, Villa 1, Ulpianë Prishtinë
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