Turkish & English Phone Translator / Interpreter / NMK
Job Description

Turkish & English Phone Translator / Interpreter (m/f)

* Please note that this position requires advanced knowledge of both Turkish and English

Location: Home Office (Remote)
Job Type: Full-Time
Working Schedule: Includes working in US time-zones.
Starting Date:  October or November 2021

Teleperformance is the world’s largest customer service company that offers outstanding career opportunities.  Our team has more than 320,000 colleagues in 80 countries and has a tradition of 40 years. Teleperformance is listed on the Euronext-Paris Stock Exchange, signed by United Nations Global Compact and certified by Great Place to Work®.

Position Overview:

The Turkish Telephone Interpreter is responsible for handling calls on demand and renders the meaning of conversations between Turkish and English speakers. The interpreter breaks the communication barrier in a wide range of industries: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.  

The interpreter processes information quickly, concisely and recognizes sensitive cultural differences. He/She is professional and courteous at all times. The interpreter uses appropriate terminology and understands common industry procedures and practices. The calls may involve simple or complex technical or non-technical subjects.

This position does not involve written translation; however, translators and other skilled linguists are encouraged to apply. Telephone interpreters translate verbally.

**This is a remote position. The Interpreter works from his/her home office. Teleperformance provides all equipment. It is essential to ensure a quiet & secure environment. Working hours adjusted to the American time zones**

Principal Duties and Responsibilities: 

  • Answer calls promptly and conducts interpretation in a friendly and professional manner.
  • Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
  • Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
  • Maintain a professional demeanor throughout the call at all times.
  • Remain calm during calls if one of the primary speakers is incoherent or upset, especially in emergencies.
  • Maintain punctuality and availability during scheduled work hours.
  • Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance, and Law.
  • Demonstrate commitment to cultural sensitivity and working in a diverse environment.


  • Fluency in Turkish and English and skilled in the associated cultural dynamics.
  • Excellent listening, retention, and note-taking skills to maintain a high level of accuracy during interpretation.
  • Education or work experience in language-related fields such as teaching, language assessment, translation, or interpretation preferred.
  • High school diploma or equivalent.

Other Details

  • The hired candidates will have initial training conducted fully from home
  • After you have been pre-selected, an online test in English and Turkish will be sent out to you.
  • All working equipment is provided by Teleperformance.
  • Work contract and private health insurance is provided by Teleperformance.

How to Apply:

Apply by clicking the link below and filling out the form no later than the 24th of October 2021. 

Only shortlisted candidates will be contacted. 

Company Overview
038 52 00 00
Str. Imzot Nikë Prela, Villa 1, Ulpianë Prishtinë
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