Data Analyst (M/F)
Job Description

Teleperformance is the world’s largest customer service company that offers outstanding career opportunities.  Our team has more than 320,000 colleagues in 80 countries and has a tradition of 40 years. Teleperformance is listed on the Euronext-Paris Stock Exchange, signed by United Nations Global Compact and certified by Great Place to Work®.

In the new representative office in Skopje, the team is composed of more than 250 motivated colleagues who work on various and global projects in customer service support.

We are expanding our team by looking for a:

Job Title: Data Analyst

Location: Teleperformance Skopje

Start Date: May 2021

As a data analyst, your role will be in interpreting data and turning it into information that can offer ways to improve the business, thus affecting business decisions.


  • Collecting and interpreting data
  • Analyzing results
  • Reporting the results back to the relevant members of the business
  • Identifying patterns and trends in data sets
  • Close cooperation with the operational contacts and, if necessary, the customer
  • Working alongside teams within the business or the management team to establish business needs
  • Constant optimization of the control and planning processes to increase profitability in the different accounts.
  • Documentation of all requirements and processes in cooperation with Operation

The profile we are looking for:

  • Proficiency in Microsoft Excel
  • A degree in a relevant field is an advantage
  • Great spoken and written English skills, ideally experience in international customer contact.
  • Very good analytical and conceptual skills
  • Experience in creating, analyzing, and optimizing processes
  • Teamwork and social skills
  • Resilience, above-average commitment, and flexibility
  • Ability to work independently and in a structured manner

How to apply?

Apply by clicking the link below and filling out the form, no later than the 9th of May 2021

#Teleperformance #BestPlacetoWork #Skopje

Only shortlisted candidates will be contacted!

Company Overview
038 52 00 00
Str. Imzot Nikë Prela, Villa 1, Ulpianë Prishtinë
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