Bosnian Language - Customer Service Agent
Job Description

Teleperformance is the world’s largest customer service company that offers outstanding career opportunities.  Our team has more than 320,000 colleagues in 80 countries and has a tradition of 40 years. Teleperformance is listed on the Euronext-Paris Stock Exchange, signed by United Nations Global Compact and certified by Great Place to Work®.

In the new representative office in Skopje, the team is composed of more than 200 motivated colleagues who work on various and global projects in customer service support.

We are expanding our team by looking for a:

  • Position: Customer Service Agent in Bosnian Language

Location: Teleperformance in Skopje

Start Date: January 2021

Project Type: Inbound Customer Service Support

Salary: Above the market average

What skills are needed to join?

  • You have an advanced / near native level of Bosnian in spoken and written
  • You have an advanced (C1) level of English
  • Experience in Customer Service roles
  • You have good knowledge of computer and smartphone use.
  • You like communicating on the phone.

What you need to do?

  • Supports and advises clients by answering their questions over the phone.
  • Informs and advises on products and services.
  • Answers calls and e-mail for the client.
  • Clearly identifies customer concerns and offers acceptable solutions.
  • Manage and document actions and processes in the software.

What Teleperformance provides for you?

  • A company based on German standards and international opportunities
  • Professional training and constant development
  • A salary above the market’s competitive salary for this position
  • Offices in a high-tech modern building in the city center of Skopje.

How to apply?

Apply no later than 10th  of January 2021 by clicking the link below and filling out the form:

#Teleperformance #BestPlacetoWork #Skopje

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Company Overview
038 52 00 00
Str. Imzot Nikë Prela, Villa 1, Ulpianë Prishtinë
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